Accessibility

Frame Speciality Coffee wants everyone to be able to use frame.qa, including people who use assistive technology. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, in line with Qatar's e-Accessibility Policy and the Mada digital accessibility standards.

What we have done

• Every page works with a keyboard alone, with a visible focus indicator and a "skip to content" link.
• Text can be resized up to 200% and the layout adapts to phones, tablets and desktops.
• Arabic and English versions with the correct reading direction, switchable from every page.
• Colour contrast that meets the AA ratio, including in dark mode, which follows your device setting.
• Forms with clear labels, helper text and error messages announced to screen readers.
• Descriptions for meaningful images and decorative images hidden from screen readers.
• Pop-ups that keep keyboard focus and close with the Escape key.
• No automatically playing sound or video.

Known limitations

• The checkout runs on pages hosted by Shopify, which we do not control directly.
• The company profile is a PDF file and may not be fully accessible. Contact us and we will share the information in another format.
• Branch maps and the meeting room calendar depend on Google services.

Tell us

If anything on this site is hard to use, email info@frame.qa or call +974 5052 0889. We aim to reply within five working days and to fix what we can.

This statement was last reviewed on 4 October 2026.